Shipping Policy

Shipping Policy

All our products are sent via reputable courier to ensure your purchase is delivered safely.

Return & Exchange Policy

At Splash Detailing, we want you to be happy with your purchase. We understand that sometimes you may need to send an item back to us. 

Our 14 day return & exchange policy means you can return goods ordered online from us for a full refund or exchange. Delivery and returns carriage is non refundable. Unfortunately you won't be eligible for an exchange or refund outside of this time frame. Your items must be unused and in the same condition you received them.

Send us an email at info@splashdetailing.co.uk to let us know you would like to return your item for a refund or exchange. Provide your order number and reason for your request.

Refunds

Send your items back to: Splash Detailing, Unit 21213, Courier Point, 13 Freeland Park, Wareham Road, Poole, Dorset, BH16 6FH, UK. Once we have received your return, we'll send you a notification email. We will also notify you if you have been accepted or rejected for a refund once the item has been inspected. Once approved, your refund will be processed and credit will automatically be applied to your original method of payment. This can take several days.

Exchanges

We will replace any damaged or wrongly ordered products with 14 days. Simply send us an email at info@splashdetailing.co.uk to notify us and send your item to our delivery address: Splash Detailing, Unit 21213, Courier Point, 13 Freeland Park, Wareham Road, Poole, Dorset, BH16 6FH, UK.

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